What is Job Satisfaction? Definitions of Job Satisfaction Given by Different Authors

(Last Updated On: June 23, 2018)

The term job satisfaction has been defined in various ways, several of which are acceptable. Some of these definitions as given by different authors are given below:

Hellriegel and Slocum (1976) define job satisfaction as ‘the feelings about various aspects of the worker’s work setting’ (p. 250)

According to Middlemist and Hitt (1981), job satisfaction refers to ‘the feelings – good or bad – that one has about the work and the work environment’ (p. 460).

Hoppock (1935) defines job satisfaction as ‘any combination of psychological, physiological, and environmental circumstances that cause a person to say, ‘I am satisfied with my job’ (p.47)

According to Vroom (1964), job satisfaction is the ‘affective orientations of individuals toward work roles that they are presently occupying’ (p.99).

Job satisfaction refers to ‘the pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences’ (Locke, 1976, p.1300).

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Wanous and Lawler III (1972) state that job satisfaction ‘generally means the fulfillment acquired by experiencing various job activities and rewards. The term is used to analyze outcomes already experienced by an employee. Thus, satisfaction is a consequence of rewards and punishments associated with past performance’.

Greenberg and Baron (2008) view job satisfaction as a feeling that can produce a positive or negative effect toward one’s roles and responsibilities at work and added that it is important to understand the concept of job satisfaction as there is no single way to satisfy all workers in the workplace.

According to George and Jones (2005), is the combination of feelings and beliefs, which include the mental, emotional, and physical domain.

Job satisfaction can also be defined as a worker’s emotional response to different job related factors resulting in finding pleasure, comfort, confidence, rewards, personal growth and various positive opportunities, including upward mobility, recognition and appraisal done on a merit pattern with monetary value as compensation (Robbins & Judge, 2007; George & Jones, 2005)

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Arnett, Lavarie and McLane’s (2002) definition is summarized by saying that job satisfaction is reflectdd as an employee’s general affective assessment of himself/herself in the context of his or her job.

Cranny, Smith and Stone (1992) define job satisfaction as employee’s emotional state regarding the job, considering what they expected and what they actually got out of it. In fact, an employee with low expectations can be more satisfied with a certain job than someone who has high expectations. If someone’s expectations are met or exceeded by the job, then one is happy and satisfied with the job.

Weiss (2002, p. 174) cites Locke (1969) who defines job satisfaction as feelings of contentment derived from the appraisal of one’s job and the understanding that the job is assisting in achieving one’s goals. Job satisfaction is the unpleasant affections that one feels if one appraises the job as a barrier in achieving one’s values.

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Robbins (2005, p. 80) defines job satisfaction as a set of emotions that one feels about one’s job.

Smith, Kendall and Hulin (1969, p.6) define job satisfaction as “feelings or affective responses to facets of the situation.”

Agho, Mueller and Price (1993, p.1007) define job satisfaction as the extent to which workers are happy with their jobs.

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